COVID-19 Health & Safety

The Coronavirus crisis has had a great impact on the lives of us all and we would like to send everybody reading this our love and good wishes.

We take our responsibility in serving our local community in a busy green space very seriously, and are committed to the safety of our customers and our team. As well as our normal everyday health and safety procedures, we are following the evolving Government and Public Health England guidelines for food outlets. We have also made a great number of changes to our business to adapt to social distancing for both our teams and customers.

Some of the anti-viral transmission measures in place at both The Rookery Café and The Skylark Café (Wandsworth Common) are:

  • A new click & collect system (using the HOPT app), to cut down on physical contact and minimise queues.

  • Food and drink currently served in biodegradable take-away packaging only.

  • Outdoor seating only, where the air can flow, until it is safe to reopen indoor areas.

  • Separate entry and exit points for our pick up area on the Skylark terrace to prevent ‘bottle-necks’. 

  • A signposted waiting area for take-away, on the grass outside The Rookery Café.

  • Our team’s work stations are 2m apart.

  • Work areas are well ventilated.

  • Training on how and where to move as a team has taken place, plus reminders are posted all around the work space.

  • All staff have been provided with non-medical PPE (masks and/or visors, latex gloves).

  • Extra, regular clean downs within the café, with enhanced anti-viral cleaning products.

  • Lots of good old fashioned soap and water – as always our staff wash their hands before and after their shifts and breaks.

  • In addition, newly installed outdoor customer handwashing stations are available at each café.

Please help us to serve you safely and keep our team safe, by carefully reading and observing the signs around the café and collecting your order solo where possible (rather than in your household group) to maintain space at pick up.

If you have any questions on the above we'd love to hear from you, please drop us a line on hello@therookerycafe.co.uk and we will get back to you as soon as we can.